Full-Time Contract (ending March 31, 2026)
CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is
committed to providing a positive work environment for its employees and excellent services to its
clients.
CFSPD is the lead agency to the Safe Centre of Peel – a partnership of 24 social service organizations.
The Safe Centre of Peel provides co-located, integrated and coordinated services which addresses the
needs of individuals experiencing Intimate Partner Violence.
Position Summary
CFSPD is currently seeking a Mobile Client Navigator who will be responsible for providing a
collaborative and coordinated trauma-informed response to verbal domestic situations alongside Peel
Regional Police.
The Mobile Client Navigator reports to the Program Manager. This position will be based in the
Responsibilities
Triage, Assessment and Case Management
- Respond alongside with Peel Regional Police to incidents of verbal domestic disturbances that
are called into 911. - Provide immediate situation stabilization and screening/assessment and referral in the
community. - Engage in case consultation and provide coordinated response with other collaborative
partners, as necessary. - Provide family members with information, resources, and linkage to client navigation at the
Safe Centre of Peel and other community partners as appropriate. - Provide anti-oppressive, trauma-informed psychoeducation about patterns of coercive
control and family violence dynamics to relevant parties, as appropriate. - Provide post-response outreach and case management, as appropriate and if desired by the
family members.
Community Involvement and Outreach - Establish and maintain relationships with on-site and off-site partners and agency service
partners. - Represent the agency at internal and external committees as needed.
Administration
- Prepare, compile, submit, and maintain accurate records, files, statistics, and additional
relevant information in accordance with agency policy, and funding requirements. - Keep careful and accurate records and maintain client case file of all relevant information
pertaining to assigned caseload. - Collect relevant client demographic data.
- Create, update and maintain client enrollment information in database in a timely manner.
Other
- Participate in agency fundraising activities as deemed appropriate and necessary by Agency
Management. - Attend required agency activities and meetings.
Qualifications
- Bachelor’s Degree in Social Work or related human service field and registration with the
Ontario School of Social Workers and Social Service Workers or other applicable regulatory
body required. - 3-5 years of relevant work experience preferred.
- Knowledge of the principles and practices of crisis intervention, social work, and case
management, especially as they relate to family violence dynamics. - Demonstrate positive interpersonal skills and ability to work in a team environment with coworkers, community providers and stakeholders and clients.
- Strong organizational and time management skills, ability to prioritize and meet multiple
deadlines. - Excellent verbal and written communication skills (Proficiency in other languages is an asset).
- Proficient in Microsoft Office suite and working knowledge of
How to Apply
Interested candidates are invited to submit a resume and cover letter detailing their qualifications and
interest in the position to Humanresources@cfspd.com The posting will remain open until filled.
We will make reasonable accommodations to enable applicants with disabilities to participate in the
recruitment process upon request to Humanresources@cfspd.com
Catholic Family Services of Peel-Dufferin is an equal opportunity employer. We celebrate diversity and
are committed to creating an inclusive environment for our employees.
We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will
only contact those selected for consideration.