Community Counsellor – Safer Families

Permanent – 35 hours/week (Full-time – On Site)

Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency serving
all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its
employees and excellent services to its clients.
We are currently searching for a Community Counsellor – Safer Families who will be responsible for
supporting the Safer Families and Community Counselling programs, as well as work with clients
experiencing mental health and family and intimate partner violence. The incumbent will be
responsible for working in collaboration with Peel Children’s Aid Society (PCAS) staff to support
individuals, couples and families who have experienced intimate partner and family violence.
Additional responsibilities will include conducting detailed assessments (in-person, virtual or phone)
and offer single session counselling, brief multi-session supportive counselling, group counselling and
appropriate referrals to clients who are seeking access to services at CFSPD.
Are you looking to join a dynamic team making a difference in the community? We want to hear from
you!

Why work with us?
At CFSPD, we believe in the value of community, compassion, and integrity. Join our dedicated team
and contribute to meaningful initiatives that support families and individuals in need. We offer a
comprehensive benefits package (pension plan, extended health, dental & insurance benefits),
professional development opportunities, and generous leave provisions. Our organization also
provides work life balance and free parking!

Responsibilities
Assessment, Counselling and Case Management

• Conduct trauma informed assessments to determine client service needs which could include
  crisis support, safety planning, single sessions, short term case management, including referring
  clients to appropriate internal and external programs.
• Liaise and collaborate with PCAS to conduct assessments and case planning for the Safer Families
  Program. Assessments and counselling will often be conducted in client’s homes or community
  settings.
• Participate in weekly Walk-in Counselling Clinics and offer assessment, service planning and
  single sessions as part of the Community Counselling team.
• Refer clients to ICF therapy services for Family and Couple therapy, Individual Trauma therapy
  programs, and group programming.
• Liaise with Community organizations that have made referrals to the agency.
• Provide telephone support, crisis intervention, safety planning and follow-up with clients.
• Respond to telephone, email, and in-person inquiries from clients, prospective clients andcommunity partners.
• As part of the Community Counselling Team, provide telephone coverage of the intake lines
  during business hours.
• Provide back up support for reception as required

Counselling

• Provide supportive counselling and psychoeducational services such as single sessions, brief
  multi-session and group counselling to clients (including children 12 years and over).
• Collaborate with clients to set appropriate goals and service plans.
• Attend and actively participate in supervision meetings.
• Seek client feedback to determine overall effectiveness of services and bring forward
  recommendations to ensure optimal client outcomes.
• Liaise with collateral contacts to exchange information and/or advocate on behalf of clients.
• Manage and meet targets for client caseload and maintain direct service requirements.
• Design, implement, evaluate and facilitate or co-facilitate group programs.
  Documentation and Administration
• Input client enrollment information into the agency client data management system including
  relevant demographic data.
• Keep accurate records and maintain client case files with all relevant information
• Schedule client appointments.
• Collect and record client fees and monitor client accounts.
• Ensure appointment schedules are kept up to date.
• Prepare, compile, submit data and additional relevant information in accordance with agency
  policy, and funding requirements.
• Train and support new staff, students and volunteers.
• Keep abreast of best practices and professional development through literature, consultation and
  training.

Other

• Positively and professionally represent the agency in the community by collaborating with
  community partners on various projects and initiatives as assigned.
• Participate in agency fundraising activities as deemed appropriate and necessary by agency
  management.
• Attend required agency activities and meetings.
• Required to have access to a reliable vehicle and possess a valid driver’s license.
• Travel to satellite locations is required.
• Perform other duties as assigned.

Qualifications and skills

• Master’s degree in social work, Psychology, Counselling Psychology or related Social Service field.
  BSW graduates with relevant work experience would be considered.
• Registration (or eligibility for registration) with a health regulated college (e.g. College of Social
  Workers, Psychologists or Psychotherapists).
• Minimum of two years of relevant work experience offering intake assessment, crisis counselling,
  supportive counselling, and case management services.
• Knowledge of the social service sector within the Region of Peel an asset.
• Knowledge of the principles and practices of counselling, social work (especially family violence
  dynamics), family engagement (especially engagement of men/fathers), and case management.
• Experience offering supportive counselling to children, youth, parents and families
• Experience in supporting clients who experience Family and Intimate Partner Violence, mental
  health, substance abuse and homelessness.
• Knowledge of, and the ability to apply trauma-informed, anti-oppressive, and anti-racist practices
• Knowledge and experience of risk management, risk assessment, safety planning, and crisis
• intervention techniques.
• Demonstrate positive interpersonal skills, and ability to work in a team environment with coworkers, community providers and stakeholders and clients.
• Strong organizational and time management skills, ability to work under pressure to prioritize
  and meet multiple deadlines.
• Strong problem-solving skills.
• Excellent verbal and written communication skills in English
• Second language is an asset
• Proficient computer skills, and experience using Microsoft Office suite.
• Working knowledge of client database management systems, and virtual service delivery.
• Detail-oriented
• Ability to work independently.
• A satisfactory Vulnerable Sector Criminal Records check.

Application Process
Interested candidates are invited to submit a resume and cover letter detailing their qualifications
and interest in the position to humanresources@cfspd.com . The posting will remain open until filled.
We will make reasonable accommodations to enable applicants with disabilities to participate in the
recruitment process upon request to humanresources@cfspd.com
Catholic Family Services of Peel-Dufferin is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for our employees.
We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will
only contact those selected for consideration.