Child and Family Resource Worker

Contract 1 Year

Pay from $48000 per year

Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.
CFSPD is the lead agency to the Safe Centre of Peel a partnership of 29 social service organizations. Safe Centre is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of intimate partner violence at a single location.
Are you looking to join a fun and dynamic team hoping to make a difference in the community? We want to hear from you!

Position Summary
Safe Centre of Peel is currently seeking a Child and Family Resource Worker who will provides frontline reception, administrative, and child-focused support to ensure a welcoming, safe, and supportive environment for children, caregivers, visitors, and partner agencies at the Safe Centre of Peel. This role facilitates developmentally appropriate activities for children, supports families by connecting them to relevant resources, and assists with day-to-day office operations. The CFRW works collaboratively with staff and volunteers to deliver high-quality, client-centered, and trauma-informed services while maintaining confidentiality, safety standards, and accurate documentation.
The Child and Family Resource Worker reports to the Program Manager. This position will be based in Mississauga, Ontario.

Responsibilities

• Provide professional, welcoming front-desk reception by greeting and directing visitors, managing inquiries, and maintaining a clean and welcoming reception and waiting area.
• Schedule client appointments, manage cancellations, and communicate appointment availability as required.
• Perform general administrative duties, including data entry, filing, document management, and record maintenance.
• Maintain accurate client counts, data collection spreadsheets, and program-related documentation.
• Plan and facilitate developmentally appropriate, child-focused activities for children of all ages.
• Support children’s emotional, developmental, and educational needs through safe, play-based approaches.
• Support caregivers by assessing child-related needs and connecting families to appropriate resources and referrals.
• Maintain safe, clean, and inclusive childminding spaces, ensuring equipment and toys meet safety and hygiene standards.
• Support and collaborate with volunteers and students, maintain supplies, participate in agency activities, and perform other duties as assigned

Qualifications

• Post-secondary diploma/degree in a related social service discipline or equivalent experience
  Early Childhood Educator (ECE) Certificate preferred.
• Must possess 2+years of office-related experience
• Strong communication skills, ability to deal tactfully with children, families, employees, and visitors.
  Knowledge of gender-based violence, its effects on children, child and youth victims/witness issues and comfort working with this population.
• Flexible, creative, organized and motivated; able to take initiative and be a team player.
  First Aid and CPR-C certification.
• Knowledge of Microsoft Office and MS Outlook.
• Commitment to pro-feminist, anti-oppressive service approach.
• A second language is an asset.
• Enthusiastic, warm and friendly personality, with demonstrated client-service orientation.
• Independent and self-directed with the capability to operate with minimal direct supervision.
• A satisfactory Vulnerable Sector Criminal Records check

Why work with us?

At CFSPD, we believe in the value of community, compassion, and integrity. Join our dedicated team and contribute to meaningful initiatives that support families and individuals in need. A place, where you enjoy meaningful learning and professional
development opportunities in a supportive and inclusive workplace culture, along with work-life balance and the option to participate in a pension plan.

How to Apply
If you are interested in the above opportunity, please send your resume and cover letter to humanresources@cfspd.com
Catholic Family Services of Peel-Dufferin (CFSPD) is an equal opportunity employer committed to inclusive hiring practices. We welcome applications from people of all backgrounds and will provide reasonable accommodations for applicants with disabilities upon request to humanresources@cfspd.com.

The expected salary range for the position is ($48,096 Per annum), and it is for a current vacancy.
We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only contact those selected for consideration.